Contact Us

Fax Number: (303) 402-1528

Health Insurance and Other Benefits

Last updated April 2, 2020

Questions Relating to Health Insurance and Other Benefits

If you have health coverage through THTBC please click this link: UHC will waive member cost sharing, including copayments, coinsurance, and deductibles for COVID-19 diagnostic testing provided at approved locations in accordance with CDC guidelines.

Free Access to Telehealth

We expanded access to telehealth to make it easier for you to connect with health care providers from the comfort and safety of your home. There are two ways to access telehealth services:

  • Schedule a free telehealth visit: Sign in to your health plan account to access your existing telehealth benefit. We are waiving member deductibles, copays and coinsurance for telehealth visits through our designated telehealth partners.
  • Talk to your health care provider about telehealth: Telehealth access is expanded in response to COVID-19 to allow faster support and to reduce exposure to the virus. Your local medical provider may be able to provide a telehealth visit through live video-conferencing. We are waiving member deductibles, copays and coinsurance for COVID-19 testing related visits through June 18.

How do I see a Doctor?

Behaviour health virtual visit member flyer

Virtual Visit Link

Employee Assistance Program

Unum’s EAP service is available to all eligible employees, spouses or domestic partners, dependent children, and parents and parents-in-law. Employees can receive up to three (3) visits available at no additional costs to you.

EAP Information

EAP Link

If you have any questions don’t hesitate to reach out to your HR team at In addition, you can send benefit related questions to

The CARES Act: Retirement Plans

The CARES Act, a $2 trillion stimulus package enacted on Friday, March 27th, allows special provisions related to retirement accounts.

The CARES act permits “qualified individuals” to withdraw up to $100,000 from a defined contribution retirement plan or IRA for COVID-19 related hardships between January 1, 2020 and December 31, 2020. The CARES Act waives the 10% early distribution penalty that normally applies to similar hardship distributions, and further waives the mandatory income tax withholding from such distributions. For more information on these provisions, click on the links below.

Plan Sponsor Newsletter

Scroll to Top